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Posts Tagged ‘Sales & Marketing’

I am guessing it has now been close to a year when this blog was nominated and won Mark Buckshon’s ‘Best Construction Blog of 2010’ contest. I only mention this because the contest is back on and I would like to promote it as best I can as well as mention publicly that I am sitting it out this year.

Mark Buckshon is the reason why I started a blog in the first place. How Mark and I met makes for a pretty cool networking story and from that, he gave me my first ‘big break’ by allowing me to write an article for one of his regional newspapers.

Last year’s blog contest came to my attention because I subscribe to Mark’s blog and his newsletter. It was through one of the two that I became aware of the contest and while one could nominate their own blog, I saw that Chris Hill (Construction Law Musings) was in the hunt so I figured why join a ‘fight’ I cannot win. (Translation: Chris’ blog is, in my opinion, one of the very best out there.)

Later, in an update about the contest, I saw that I was not only nominated, but leading the voting. That changed the landscape of my intentions and after reading the rules, I saw that I better give this competition some attention.

The purpose of this entry is not so much to tell one how to win a blog contest but to emphasize the importance of contact management. In my ‘previous life’, there was a period of my career where I was responsible for training all the researchers at Construction Market Data, an international construction information group. That involved mastering their large database of projects, companies and contacts. That is where I developed my passion for CRMs, data mining and was able to weave my healthy dose of OCD into a pretty decent career.

Last year’s blog contest was like ‘American Idol’ except, no judges…just people ‘calling in’ to vote. This year, Mark has added other criterion which I believe is a great idea. After the contest, I wrote in my post ‘Madonna Voted Best Singer’ that I did not think for a minute my blog was the best. However, because part of what I do is train people and consult with companies on the importance of maintaining their data, leveraging it, networking and marketing and if the contest could be won by simply asking people to vote, then I knew I had no choice but to win.

Harvey MacKay, the author of such great books as, ‘How To Swim With The Sharks Without Getting Eaten Alive’ and ‘Dig Your Well Before You’re Thirsty suggests you should have as a goal to create a list of people that you can call on at midnight and they will be happy to loan you $10,000. While that is a goal I am still working on, I do have a very, very robust list of people I can contact who would easily consider clicking on a link to vote for me in a contest, referring me to someone or help me with any number of requests.

If the three most important words in real estate are location, location, location, I believe it could be argued the three most important words in building new business could be contacts, contacts, contacts. Some may think I carry this to the extreme but I currently have over 7,000 contacts, 80% of them are in the construction or design industry and I can tell you, for the most part, where I met that person, how we are connected, some small tidbit of history and more.

Also, the important part of maintaining your contacts is not to ‘touch base’ with them just when you need a favor.

After the contest was over, Mark called to talk and asked me how I gathered so many votes. At first, I did not want to tell him because the methods I used are actually part of the system I have developed and get paid to teach others. However, I did share with him the basics and even went so far as to share with him the text of the email I sent showing how I was able to gather so many votes. Mark published this in his follow up report.

Still, to this day, there are those who believed I ‘gamed the system’ or state that they believe I played fairly, ‘as far as they can tell.’ Those alone are the reasons I am sitting out the contest this year but I do encourage everyone to participate. There are a lot of great blogs out there with lots of great information and you can never tell when you will find that one little nugget or pearl of wisdom that could lead to bigger and better things.

Good luck bloggers!

To go to the contest, click here

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Bobby Darnell is the founder and Principal of Construction Market Consultants, Inc. An Atlanta based management consulting group specializing in business development, sales, marketing and profitability as well as executive placement for the Architectural, Engineering and Construction industry.

Bobby can be reached at bobbydarnell [at] cmconl.com

www.cmconl.com

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There was a time when I was a fairly decent resource for all that was ‘technology’…however, that was many, many moons ago. I like to think I am a bit above the curve for some things, and I am learning more every day, but I still am surrounded by people who are bona fide experts and call upon their knowledge when I know I am faced with a task that is beyond my reach.

That said, I do know what binary is and how it relates to computers. I find it fascinating when I see a software program or application that does some amazing things and realize that all a computer can really do is add 1 and 0.

With the beginning of a new year, I believe it deserves our personal consideration to be a bit more ‘binary’ as we look at our current efforts to build new business. Now, before we begin, please do not misinterpret what I am about to say as me believing all things are either black or white. This is only a test. Please ‘circle’ the appropriate response.

Q: Do you have a bona fide, you can reach in a drawer, put your hands on, marketing plan for 2011?
A: Yes or No

Q: Was your bona fide, 2010 marketing plan effective?
A: Yes or No

Q: All of your employees are aware of and support your marketing plan?
A: Yes or No

See the pattern we are developing here?

Sure, one could answer the above questions with, “Kind of” or “Sort of” but for this exercise, those responses do not compute. There is no better time than the beginning of a new year to be more decisive in what you will do to build new business for the next 12 months.

In closing, will you take a few moments to sit down, review your business development, sales and marketing strategy and see if you need to upgrade or are happy with the results of your current model? Circle one please.

A: Yes or No.

Remember, goals that are not written down are just wishes.

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Bobby Darnell is the founder and Principal of Construction Market Consultants, Inc. An Atlanta based management consulting group specializing in business development, sales, marketing and profitability as well as executive placement for the Architectural, Engineering and Construction industry.

Bobby can be reached at bobbydarnell [at] cmconl.com

www.cmconl.com

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Back in the saddle is a good place to be!

My last post was more than a while ago and I did share with everyone how I was involved in an auto accident that put me on the sidelines for a while. Between physical therapy and having to have an operation, plus keep up with my ‘day job’, I have not had much time to write. That has changed.

One of the things I learned while I was trying to sneak in trips to the doctor and to P.T., was just how much I took for granted my ability to walk downstairs to my office each day and how much I truly am addicted to what I do. (Business-wise that is.)

I set as my goal, way back when, that I would retire at age 40. I had a Finance professor who taught Federal Finance (The Federal Reserve, etc.) and he did just that. On our last day of class, he said he wanted to thank us for being such a great group of students and that this was his final class as he was retiring.

To make a long story short, and to definitely date myself, my professor invested in real estate in the Athens, GA area, begin pyramiding his properties for several years and within a six month time frame, liquidated everything, netted after taxes, just north of $2,000,000. He bought a condo in south Florida and munis with the rest. That, I told myself, would be my plan.

Well, fast forward and the closest I ever came to that would be when my former company was sold, the new owners told ‘old timers’ like me to hit the road and I had six months severance and they had to purchase my stock. I was in no hurry to get a job. I told my wife, I was going to take six weeks and do nothing but play golf.

That lasted about three days.

I started going ‘crazy’ and then decided that I would make my job to find a new job. I would go to my home office at 8:00 AM and search for my next opportunity until 5:00 PM. Fortunately, at the same time, I started Construction Market Consultants, Inc. and have loved what I do ever since.

Why does Donald Trump, Warren Buffett, Larry Ellison, Steve Jobs still put in the hours they do? Because they love what they do.

I have since changed my mantra from my days in business school. I never want to retire. Sure, I have lofty financial goals that would put me in a position so I would not have to work, but rather would want to work. Yes, my IRA is not where it used to be but I am not that concerned. I am addicted to churning the wheels of commerce and am so grateful that I get to wake up each day and participate in the free enterprise system.

In spite of loving what I do, don’t let me kid you, there are, to quote Jimmy Buffett, ‘Good days and bad days and going half-mad days.’ without a doubt. I am more than ready for 2010 to be a part of history. However, there is nothing like savoring a successful RFP or to be referred a nice piece of business that helps sooth the aches and pains from pulling the crank and seeing three lemons time and time again.

Next time, I will address something more specifically pertaining to building new business. Today, I wanted to remind everyone that if you too are ready for 2011, to just keep on hanging on and if no one else decides to participate, let’s just us turn things around in spite of the doomsayers! Being the week of Thanksgiving, I am willing to bet that even the most beleaguered businesses still has things to be thankful for.

Have a great Thanksgiving everyone and know that of all the many things I am thankful for, those who take time to read my ramblings are definitely on that list.

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Bobby Darnell is the founder and Principal of Construction Market Consultants, Inc. An Atlanta based management consulting group specializing in business development, sales, marketing and profitability as well as executive placement for the Architectural, Engineering and Construction industry.

Bobby can be reached at bobbydarnell [at] cmconl.com

http://www.cmconl.com

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Everyone,

Sorry for the lack of activity but I hit a snag about a month ago on a business trip.

To make a long story short, I was involved in a head-on auto collision (Not my fault), was knocked out, woke up in the ambulance, got a CT Scan at emergency room, was told as I was checking out, “Oh yea…by the way, we found a golf ball sized tumor in your neck, you need to get that checked.”

We had it biopsied, inconclusive.

Radio-active medical scan, inconclusive.

So, last week they went in and got it…thankfully, it was benign.

That said, I am back in the saddle and ready to churn the wheels of commerce once again! I did a webinar yesterday for a company called Elevation Research Group and was very happy with the results. It was on, what else? Building New Business for Architects.

I trust all is well and enjoying cooler temps. I hope to post some good stuff shortly so in the mean time, keep on churning!

Bobby

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Today is the Fourth of July.

While I will be attending the annual Darnell Family picnic and fireworks extravaganza, I will not be celebrating the ‘Fourth of July’.

I will however be celebrating Independence Day.

Now, for those who think I may be splitting hairs in game of semantics, allow me to explain. In Iran, North Vietnam, Syria and Cuba…they have a Fourth of July. Today we celebrate Independence.

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.

Apart from topics of eternal themes, my family and friends, there is absolutely nothing I am more passionate about than my daily participation in free market capitalism. My daily engagement in building new business for Construction Market Consultants and for our clients has been made possible by those brave men who set the stage for this country to truly be the land of opportunity.

Have a great, safe, fun weekend everyone. After the holiday, it is back to churning the wheels of commerce and our pursuit of happiness.

Thanks for reading…

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Bobby Darnell is the founder and Principal of Construction Market Consultants, Inc. An Atlanta based management consulting group specializing in business development, sales, marketing and profitability as well as executive placement for the Architectural, Engineering and Construction industry.

Bobby can be reached at bobbydarnell [at] cmconl.com

http://www.cmconl.com

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Having played guitar since I was a youngster, I have developed a deep appreciation for guitar players. Once, a friend asked me, “What is the difference between you and Sonny Lallerstedt?” (More on Sonny in a moment.) I replied, “I play guitar, Sonny is a guitar player.”

I could regale you, if you are a music fan, with Sonny Lallerstedt stories for the entire blog but I will make a point before I am done. Sonny is one of the best friends I have ever had, and without a doubt the most talented musician I have ever known. He played Phil Keaggy’s ‘Wedding In The Country Manor’ at our wedding, has played on hundreds of albums from Elton John down to people no one has ever heard of and he is as humble as he is gifted.

A couple of quick examples of Sonny’s musical abilities:

– When Sonny was 12 years old, he could play any song on the radio by Chet Atkins (His major guitar influence)

– Sonny has perfect pitch. You can put a guitar tuner in front of him, ask him to sing a ‘C’ and the tuner will indicate a spot on ‘C’.

– I was in his recording studio once when he was working on a project for the ‘Miss South Carolina’ beauty pageant; they were making a track of ‘New York, New York’. He had six horn players, all partitioned from each other but still playing/recording at the same time.

After they finished, Sonny had to point out to one of the horn players that at a certain measure, he played a ‘F’ instead of a ‘G’. Obviously, the trumpet player asked to hear the playback. Sonny ‘punched out’ all the rest of the horns so we would only be hearing the player in question and sure enough, the mistake was obvious.

There are so many other examples I could share but the bottom line is I have been very blessed to have so many experts at so many things among my circle of friends. When I am buying a new guitar, piece of equipment or whatever, I always ask Sonny’s input first.

Now, back to business; when Eddie Van Halen came on the scene, the tones he got out of his home-made, Fender ‘Stratocaster’ copy guitar were amazing. I once mentioned to Sonny how I would love to play Eddie’s guitar to get those sounds. He replied that it would sound different if I played it. (He was not just talking about the vast talent gap either.) That thought never left my mind.

When I got the idea for his blog, I dropped Sonny an email just to make sure I remembered this conversation correctly, that if I picked up Eddie Van Halen’s guitar, played it, it would sound differently. Sonny’s reply was:

You’re right! Everybody has a different touch. We might get close to the sound, but the little things that each of us does makes a difference.

This was good news for me. First, I would not have to abandon my idea for this blog and secondly, my memory may not be as bad as I feared.

As we try to build new business, we are inundated with solutions, tools, opportunities and experts all offering help. I have no doubt that we can all learn something…even from a blog like mine! The thing to remember is when you hear someone say “This is the way to do this.” or “This is the way to do that.” each one of us, no matter how closely we follow the recipe, will have a different result because of, just like Sonny said, we all have a different touch.

It you play guitar or are a guitar player and you want to improve…read a book, attend a seminar/webinar or even better, take a personal lesson that will help you develop your unique touch. What may be comfortable for me to say in front of a building committee will be different than what you would feel comfortable saying. If you are in charge of growing revenue and/or increasing profits for your company, I believe the same holds true.

There are many solutions out there that will help you grow your company, just remember that one size doesn’t necessarily fit all. Or, one ‘sound’ doesn’t fit all.

Post Script – I want to thank Chris Hill for his guest post last time. Chris is an incredible resource and his blog, ‘Construction Law Musings’ is the best law blog I have read.

Also, if you want to see a very short clip, less than a minute, of Sonny:

http://www.youtube.com/watch?v=22tMBjerRdk

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Bobby Darnell is the founder and Principal of Construction Market Consultants, Inc. An Atlanta based management consulting group specializing in business development, sales, marketing and profitability as well as executive placement for the Architectural, Engineering and Construction industry.

Bobby can be reached at bobbydarnell [at] cmconl.com

www.cmconl.com

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Through the years, I have been a member or an associate member of many trade organizations and have to admit, I have thoroughly enjoyed my time in each and everyone. Color me a ‘geek’ but I love networking, learning new aspects of our industry and attending tradeshows. My involvement in these organizations has afforded me many opportunities to indulge in all three.

A few years back, I received a call from one of my mentors, an incredibly successful real estate developer and owner of a large REIT. (Real Estate Investment Trust) Charles asked me if I would not mind meeting a friend of his just to talk and hash out ideas. Charles explained to me how he met James at Harvard’s MBA program and they, both being successful serial entrepreneurs, have stayed in touch through the years.

I met James for breakfast to discuss a company he is involved with and how they could build new business within the A/E/C marketplace. During our conversation, James introduced me to an Enterprise Forum that he chaired and invited me to attend one of their local meetings. I jumped at the chance and it proved to be, without a doubt, one of the most influential gatherings I have ever attended.

The night I arrived, I felt very much like a student attending fraternity rush on my own. The room was filled with some amazing people but the moment I walked in, one of the greeters introduced himself and asked me what I did. When I replied with, “I am Bobby Darnell and I have a small consultancy group that does business development, sales and marketing consulting for the A/E/C marketing place.” he grabbed me by the arm and said, “You need to meet Mike.” and proceeded to lead me across the vast room and introduced me to Mike.

After chatting with Mike for a few minutes, I learned that he just recently sold his construction company and was looking for something new to get involved with. (I later learned that he sold his construction company for $160 million dollars) We chatted, exchanged numbers, had a few meetings and that was really about all that happened.

The real impact of my time with this organization came when I attended one of their functions that pretty much resembles the NBC show ‘Shark Tank’ with the exception that the panel was offering a critique of the presenter’s business plan as opposed to capital. It was a most fascinating event.

I watched people present their business plan ranging from a one-man shop offering the latest and greatest metal drive (golf club) to a former television executive laying out his company’s plan to take on CNN. The insight the panel offered was amazing and worthy of a blog posting all its own.

However, the main nugget I walked away with was when one of the panelists, after hearing the pitch from the entrepreneur walked over to the whiteboard and wrote. ‘C.F.I.M.I.T.Y.M.’ and asked if anyone presenting knew what that stood for. No one did and I admit, being a ‘fan’ of acronyms, I did not either.

To sum it all up…’C.F.I.M.I.T.Y.M.’ simply means: ‘Cash Flow Is More Important Than Your Mother.’
Now, apart from any personal moral disagreements with that phrase, one would have a difficult time challenging the wisdom behind it from a business perspective.

We picked up a new client this week and are in the process of working with this owner as he begins to develop a transition plan to new ownership. On our laundry list of items to discuss and understand is the company’s cash flow since this company maintains and sells inventory in the A/E/C marketplace.

Selling, marketing, advertising, responding to RPF’s, building new business, etc. is all fun, necessary and vital to any business. But in chasing these important pursuits, we must not ignore the fundamentals of any business and that is staying on top of cash flow, revenues and expenses.

There is nothing I enjoy more than walking into a room, knowing I will soon be giving a presentation for either my company or on behalf of a company we represent with the goal of walking out with a commitment for new business.

Sales!

Revenue!

Closing Deals!

I love them all!

However, every business owner needs to always remember that the most important rule in business is that it’s not how much you make…it’s how much you keep.

Also, never forget…business is a verb!

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Bobby Darnell is the founder and Principal of Construction Market Consultants, Inc. An Atlanta based management consulting group specializing in business development, sales, marketing and profitability as well as executive placement for the Architectural, Engineering and Construction industry.

Bobby can be reached at bobbydarnell [at] cmconl.com

http://www.cmconl.com

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